AI & Automation

Modern security requires data resilience to ensure operations continue after a breach, bad integration, or autonomous agent error. While external threats are real, companies most

The era of Generative AI is rapidly giving way to the era of Agentic AI – systems that don’t just generate content, but autonomously execute

For Rohit Khanna, chief customer officer at Smarsh, the journey into artificial intelligence wasn’t just a corporate mandate. It was a mission to prove that

Last week we quietly shipped the most significant new technology in the customer service agent category since we started it three years ago. It’s a

Domain-Driven Design (DDD) was first presented by Eric Evans in Domain-Driven Design: Tackling Complexity in the Heart of Software. It is not a new concept

At Fin Labs Paris, we announced Monitors, a new product area for Fin that sits alongside Insights and Recommendations to give you a full observability

It started with a degree in glass blowing (…yes, glass blowing) after he walked away from engineering school. Between prohibitively high gas bills to keep

Key Takeaways Generative engine optimization (GEO) helps your business appear in conversational AI responses rather than just a list of search links. Focusing on clear,

Every release cycle, our innovations focus on helping you solve real challenges that merchandisers and developers face day to day, from keeping product catalogs pristine

Dropshipping suppliers help small and medium-sized businesses (SMBs) move product from in-house to your customer’s door.  Try CRM tools for small business to manage supplier