AI & Automation

At Dreamforce, we were reminded once again of the incredible power of community: marketers, innovators and dreamers coming together to shape what’s next. This year,

What if the secret to the growth of your small and medium business (SMB) isn’t only in your product roadmap or marketing budget but in

Large language model (LLM)-based software engineering (SWE-)agents have recently demonstrated remarkable progress on realistic software engineering tasks such as code review, bug fixing, and repository-level

The challenges facing the life sciences industry are immense: patent cliffs, tariffs, long approval cycles, siloed data, and a workforce still stretched thin. Patients continue

Meet the Salesforce Certified Revenue Cloud Consultant certification  Have you met the Salesforce Certified Revenue Cloud Consultant certification? This exam proves your next-level ability to

Earlier this year, while shopping for fishing equipment for my annual trout fishing excursion, I was struck by an egregiously missed marketing opportunity from my

Salesforce AI Research announces framework to optimize agent capability and consistency through synthetic data, realistic testing, and reinforcement learning. Even as AI models grow more

AI isn’t coming — it’s here. And it’s transforming how businesses make decisions, act on insights, and serve customers. The challenge isn’t whether to adopt

At Pioneer 2025, our CEO Eoghan McCabe shared our most ambitious goal since we first set out to build Fin.  Fin will not be just

How can AI enhance productivity across our 10,000-person global professional services organization? Our Global Delivery Architecture team has spent the last 18 months answering that