AI & Automation

When a customer reaches out with a problem, how fast you respond — and how well you resolve it — can make or break the

Meta’s latest legal headache comes with a $567 million price tag and a five-year to-do list for Facebook and Instagram. A New Mexico state court

Pacsun has long been synonymous with the California lifestyle and an effortlessly cool aesthetic that blends surf, skate, and street culture. But for retailers targeting

Google Assistant, Google’s original voice helper, is about to become the latest name added to the company’s long list of retired products. The tech giant

Building a startup used to be about nailing the fundamentals. Those still matter, but it’s never been easier to get them done. What separates startups

Running a revenue hub used to mean long hours managing product listings, chasing down abandoned carts, and trying to respond to every question before they

The Open Secure AI Alliance expands at Black Hat with SAFE guidelines and open frameworks, offering IT leaders inspectable tools, lower token costs, and a

Agentforce Coworker is Generally Available. It’s 8:47 a.m. A top-tier customer wants a custom renewal proposal — based on their case history, account data, and

The rumor mill is already painting a picture of what could be one of Apple’s biggest hardware launches in years. Apple has not revealed any

If you’re already using Salesforce and you haven’t heard about Foundations yet, you might be leaving some pretty powerful tools on the table. Salesforce Foundations