AI & Automation

WhatsApp is adding a new layer of protection that could stop some scams before users even respond. WhatsApp is rolling out Scam Alert, an optional

Serving your customers with artificial intelligent (AI) agents has changed what’s possible for lean teams. Today, you can deliver fast, thoughtful, consistent customer service experiences

Microsoft reportedly plans to phase out SMS and voice authentication for Microsoft Entra ID users, pushing organizations toward passkeys and other phishing-resistant sign-in methods. According

Today we’re announcing Evals and Releases. Paired with Monitors, they give you an evaluation system for Fin, so you can test changes before they go

As autonomous agents enter the workforce, they expose a hard truth: most enterprise foundations weren’t built to support them. Hyperscale frameworks often lack domain structure

Lovable has raised $400 million at a $13.3 billion valuation, more than doubling its value in eight months as investors place another large bet on

The question for IT leaders isn’t whether to adopt agentic AI across ITSM operations. It’s how. And getting that architectural decision wrong will cost you.

Copy a response from Claude into another app and traces of the AI tool’s involvement may follow the text. Anthropic’s new marking system took effect

For business owners, it’s all about connection. Connecting with your customers, your team, your tools. And we fully support this at Salesforce. With the right

OpenAI’s next big bet could sit on your table and look suspiciously like a doughnut. The AI company is reportedly developing a compact, battery-powered, displayless