Our rundown this week of new services for ecommerce merchants includes updates on predictive intelligence, same-day shipping, automated marketing, agentic commerce, installment payments, product videos, and dropshipping.
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New Tools for Merchants
ShipStation leverages predictive intelligence on fulfillment, delivery, and returns. ShipStation, a shipping and logistics platform, has launched Intelligence, a predictive AI tool to help merchants reduce operational inefficiencies and expenses. According to ShipStation, Intelligence enables merchants to automatically select the best carrier and service level for every shipment, identify delivery risks and delays, automate fulfillment workflows, and optimize international shipping decisions, including customs and duty management.
ShipStation
FedEx to offer same-day delivery options. FedEx has announced the rollout of SameDay Local in collaboration with OneRail, a last-mile delivery company. SameDay Local lets shoppers choose two-hour or end-of-day delivery directly at checkout. The service will connect FedEx customers to a U.S. network of roughly 1,000 delivery providers, coordinated through intelligent orchestration that matches orders with vehicles and drivers, tracked with live updates from pickup to delivery.
Reddit introduces new tools for shopping. Reddit is launching shopping tools to enhance its Dynamic Product Ads experience. Collection Ads allow businesses to lead with a lifestyle hero image paired with shoppable product tiles in a single carousel. Community overlays indicate products that are resonating on Reddit, while Deal overlays automatically call out discounts and sale pricing. Also, Reddit says its new Shopify integration simplifies catalog and pixel setup, enabling frictionless onboarding for new advertisers.
Klaviyo expands autonomous marketing with Composer. Klaviyo, a marketing automation platform, has launched Composer, an agentic experience that generates, optimizes, and recommends marketing campaigns and flows from a single prompt. With Composer, marketers describe what they want in plain language, and Composer builds a launch-ready campaign, including audience segments and messaging optimized for each channel. Klaviyo has also released new retail tools for its Customer Agent, including order tracking, returns and exchanges, subscription editing, and loyalty lookup.
Klaviyo
Alibaba launches Accio Work AI agent for global merchants. Alibaba International has unveiled Accio Work, a plug-and-play enterprise AI agent. The platform requires no setup, per Alibaba International, and deploys specialized agents to execute complex, long-horizon operations. Accio Work enables businesses (online or physical) to manage real-time VAT filings, tax refunds, and customs documentation across more than 100 markets. Businesses can issue requests for quotation and conduct multi-round negotiations with suppliers through tools such as Telegram and WhatsApp.
Algolia enhances search for Shopify merchants. Algolia, an AI search and retrieval platform, has announced enhancements to its Shopify integration. The release introduces (i) Commerce Pipeline, an indexing foundation that improves speed and reliability, and (ii) Click-to-Activate Pixel Analytics, which captures shopper behavior. Algolia has expanded customization within Shopify App Blocks, and Algolia now indexes Shopify Metaobjects and Shopify’s Standard Product Taxonomy, enabling richer search content and more precise merchandising control.
Google enhances shopping for AI agents. Google has announced updates to the Universal Commerce Protocol for AI-driven commerce. UCP now offers an option that lets agents add multiple items to a shopping cart at once from a single store. UCP adopters can access a capability that lets agents retrieve real-time product details from a retailer’s catalog. UCP also supports identity linking, allowing shoppers on UCP-integrated platforms to receive loyalty or member benefits, such as pricing or free shipping.
Constructor unveils AI agent for product discovery. Constructor, an AI-powered search and discovery platform for ecommerce companies, has released Merchant Intelligence Agent, which brings conversational intelligence to merchandising teams to improve how shoppers discover products. Teams can ask the new AI agent natural-language questions, investigate campaign performance, request recommendations to accomplish merchandising goals, and more.
Constructor Merchant Intelligence Agent
Coveo launches search-native conversational AI for product discovery. Coveo, a platform for AI-powered relevance for digital experiences, has launched Conversational Product Discovery, a capability that allows shoppers to discover products through natural language conversations within the search experience. The discovery agent coordinates multiple AI functions to interpret shopper intent, retrieve relevant products from a retailer’s catalog, and assemble responses grounded in catalog data and merchandising rules. Users maintain control through defined layouts, content guardrails, and merchandising directives.
Splitit launches Go to extend installments for field sales. Splitit, an installment payments platform, has launched Go, a mobile tool that brings credit-card-linked installments into face-to-face environments. Splitit Go allows customers to use their existing credit cards, while merchants can generate installment offers from a smartphone, tablet, or laptop. Customers receive the offer via QR code, text, or email, review the terms on their own device, and complete the purchase using available credit on their card.
Claude, ChatGPT, and Cursor can now take direct action on WordPress.com. WordPress.com has launched new write capabilities for its Model Context Protocol server. The update enables AI agents, including Claude, ChatGPT, and Cursor, to create, edit, and manage content on WordPress.com sites directly through natural conversation. Users can instruct their AI agent to draft and publish blog posts and pages, edit and update existing content, and create new pages and manage site content — all through natural conversation.
WizCommerce launches AI Video Generator for brands. WizCommerce, an ecommerce platform, has launched its AI Video Generator, a module inside WizStudio that transforms a single product image into a publish-ready video in minutes. Lifestyle Product Videos places products in on-brand environments with cinematic motion, optimized for social media and storefronts. Product Closeups highlight materials, textures, and details. 360° Spin Videos allow shoppers to explore products from every angle.
WizCommerce
Shoplazza adopts agentic commerce architecture. Shoplazza, a D2C commerce platform, has launched an agentic commerce architecture, with AI agents to execute ecommerce operational tasks. According to Shoplazza, merchants can describe the business outcome, and the platform coordinates actions across operations, payments, marketing, and customer-management systems. The platform can automatically execute tasks such as creating campaigns, updating storefront merchandising, and monitoring performance.
Mliveo launches AI-powered livestream cross-border ecommerce solution. Mliveo, a provider of cross-border ecommerce tools, has launched its upgraded AI Livestream Commerce Suite. The new suite integrates AI hosts, intelligent product sourcing, and a global dropshipping network to provide a unified B2B growth for cross-border sellers and brands. With Mliveo, sellers need only to upload product SKUs and define their profit margins. The platform then automates product analysis, livestream distribution, and order conversion.
Zonos launches AI products for cross-border shipments. Zonos, a cross-border technology company, has launched AI-powered products that infer and validate customs data. Classify determines the correct commodity code. Country of Origin provides a ranked list of probable locales. Customs Value returns a recommended value alongside a range of prices. Customs Description transforms product names and retail descriptions into concise customs descriptions. Vision extracts item information from a photograph. Greenlight is an API for validating export compliance.
Netguru launches design system for marketplaces and commerce products. Netguru, an ecommerce consultancy, has launched Silk, a system to help product teams design and ship marketplaces and commerce applications. Silk provides a toolkit of reusable UI components, design tokens, and documented patterns that enable teams to build digital marketplaces, ecommerce platforms, and B2B commerce products without having to produce core interface elements from scratch. Silk is available as a free design system for Figma, including component libraries, documentation, and example product screens.
Netguru
